SUPPORT
BellSoft offers Standard or Premium Support subscriptions for Liberica JDK which includes 24x7 access to our
professional support staff, timely product security updates and bug fixes with SLA.
BellSoft employs some of the world's foremost OpenJDK experts, and that expertise shows in the level of support we
provide. Support subscription provides direct access to real engineers who made BellSoft one of Top-5 OpenJDK
contributors and who are passionate about making your Liberica JDK based solutions hardened and secure to meet any
business challenge of your enterprise. With BellSoft support subscription, you get the latest enterprise-ready
Java SE specification complied runtime updates, trusted knowledge, product security, and technical support from
engineers who have been moving OpenJDK forward for many years and doing their job the open source way to eliminate
any vendor lock.
Our support subscriptions cover Liberica JDK running on servers, cloud instances, virtual machine images, in
Docker and on desktops.
Standard Support
9x5 with web and email accessEmergency patches not yet included in the open
source OpenJDKQuarterly and off-cycle security updates and bug
fixesA two-hour initial consultation
Premium Support
24x7 with web, email and phone accessSecurity patches SLA: 48 hoursDedicated support engineerEmergency patches not yet included in the open
source OpenJDKQuarterly and off-cycle security updates and bug
fixesA two-hour initial consultationLIBERICA JDK SUPPORT ROADMAP
| End of Commercial Support | ||||||||
| Release | Oracle JDK GA date | End of Oracle Public Updates | Oracle Java SE | Liberica JDK | ||||
| Active | Java SE 8 | Mar 2014 | Jan 2019* | Dec 2030* | Mar 2031  |
|||
| Java SE 11 | Sept 2018 | Mar 2019* | Sept 2026* | Mar 2031 |
||||
| Future Supported Releases | Future Supported Releases | |||||||
| Future | Java SE 17 | Sept 2021 | Mar 2022* | Sept 2029* | Mar 2030 | |||
| Java SE 21 | Sept 2024 | Mar 2025* | Sept 2032* | Mar 2033 | ||||
Starting with JDK 9 new Java SE release cadence was introduced by Oracle, including a new class of "feature"
releases every six months and Long Term Support (LTS) releases scheduled every three years.
The Liberica JDK release cycle is aligned with Oracle Java SE and OpenJDK releases. BellSoft provides bug
fixes, enhancements, and quarterly and emergency security updates to its customers.
BellSoft's commercial support is designated for Long Term Support (LTS) versions.
For LTS releases, BellSoft provides at least 8 years of access
to bug fixes, security updates, and other fixes as needed. For other Java feature releases, BellSoft will provide
Liberica JDK binaries in parallel with Oracle Java SE and OpenJDK and keep Liberica JDK download page for 12
months.
PRICING
| No. Servers | Standard
| Premium
|
|---|---|---|
| 0 - 50 | $20,000/year | - |
| 51 - 500 | $70,000/year | $85,000/year |
| Unlimited | By request | By request |
All subscription plans include the same amount of desktops.
For additional desktop support we have special pricing, please contact [email protected]
For additional desktop support we have special pricing, please contact [email protected]
Besides, BellSoft offers a wide range of Professional Services engagements.
