SUPPORT
BellSoft offers Standard or Premium Support subscriptions for Liberica JDK which includes 24x7 access to our professional support staff, timely product security updates and bug fixes with SLA.
BellSoft employs some of the world's foremost OpenJDK experts, and that expertise shows in the level of support we provide. Support subscription provides direct access to real engineers who made BellSoft one of Top-5 OpenJDK contributors and who are passionate about making your Liberica JDK based solutions hardened and secure to meet any business challenge of your enterprise. With BellSoft support subscription, you get the latest enterprise-ready Java SE specification complied runtime updates, trusted knowledge, product security, and technical support from engineers who have been moving OpenJDK forward for many years and doing their job the open source way to eliminate any vendor lock.
Our support subscriptions cover Liberica JDK running on servers, cloud instances, virtual machine images, in Docker and on desktops.
Standard Support
9x5 with web and email access
Emergency patches not yet included in the open source OpenJDK
Quarterly and off-cycle security updates and bug fixes
A two-hour initial consultation
Premium Support
24x7 with web, email and phone access
Security patches SLA: 48 hours
Dedicated support engineer
Emergency patches not yet included in the open source OpenJDK
Quarterly and off-cycle security updates and bug fixes
A two-hour initial consultation
LIBERICA JDK SUPPORT ROADMAP
End of Commercial Support
Release Oracle JDK GA date End of Oracle Public Updates Oracle Java SE Liberica JDK
Active Java SE 8 Mar 2014 Jan 2019* Mar 2025* Jan 2026
Java SE 11 Sept 2018 Mar 2019* Sept 2026* Mar 2027
Future Supported Releases Future Supported Releases
Future Java SE 17 Sept 2021 Mar 2022* Sept 2029* Mar 2030
Java SE 21 Sept 2024 Mar 2025* Sept 2032* Mar 2033
Starting with JDK 9 new Java SE release cadence was introduced by Oracle, including a new class of “feature” releases every six months and Long Term Support (LTS) releases scheduled every three years.
The Liberica JDK release cycle is aligned with Oracle Java SE and OpenJDK releases. BellSoft provides bug fixes, enhancements, and quarterly and emergency security updates to its customers.
BellSoft’s commercial support is designated for Long Term Support (LTS) versions.
For LTS releases, BellSoft provides at least 8 years of access to bug fixes, security updates, and other fixes as needed. For other Java feature releases, BellSoft will provide Liberica JDK binaries in parallel with Oracle Java SE and OpenJDK and keep Liberica JDK download page for 12 months.
PRICING
No. Servers Standard Premium
0 - 50 $20,000/year -
51 - 500 $70,000/year $85,000/year
Unlimited By request By request
All subscription plans include the same amount of desktops.
For additional desktop support we have special pricing, please contact sales@bell-sw.com
Besides, BellSoft offers a wide range of Professional Services engagements.
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